Privacy Policy
1. Introduction
At Rising Pulse Reads (“we”, “us”, or “our”), accessible via risingpulsereads.com, we are committed to safeguarding your personal information and respecting your privacy rights. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, services, and communications. We are dedicated to maintaining the security of your data and ensuring transparency regarding our data handling practices in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of risingpulsereads.com and related services. Rising Pulse Reads is the data controller responsible for processing your personal data. We determine the purposes and methods of processing your data when you use our website or otherwise communicate with us.
For privacy-related inquiries, please contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data for the purposes described in this Policy:
– Usage Data – includes information such as your IP address, browser type, referring/exit pages, date/time stamps, pages viewed, session duration, and browsing behavior on risingpulsereads.com.
– Account Data – comprises information voluntarily provided when you create an account or place an order, including your full name, billing and shipping address, email address, and telephone number.
– Profile Data – includes your account preferences, order history, purchase behavior, reading interests, and engagement with site features.
– Communication Data – includes records of your communication with us (such as support tickets, contact form submissions, and responses to surveys or feedback requests).
– Technical Data – includes device identifiers, operating system version, browser plug-ins, time zone settings, screen resolution, device type, and website compatibility data.
– Transaction Data – includes payment details (processed securely via third-party providers), order value, shipping details, and delivery status. We do not store full payment card numbers on our servers.
– Preference Data – encompasses your subscriptions, notification settings, product or content interests, marketing choices, and consent records.
4. Legal Bases for Processing
We process your personal data in accordance with the following legal bases:
– Consent – where you have granted clear and affirmative permission to process your data for specific purposes (e.g., marketing communications).
– Contract – where processing is necessary to fulfill a contract with you (e.g., processing a book order).
– Legitimate Interests – to pursue our legitimate business interests, such as ensuring website functionality, preventing fraud, or analyzing site usage, provided your interests do not override ours.
– Legal Obligation – where processing is necessary to comply with applicable legal requirements.
5. Your Rights
Under the GDPR and CCPA, you have several rights relating to your personal data:
– Right of Access – to request a copy of personal data we hold about you.
– Right to Rectification – to request correction of inaccurate or incomplete data.
– Right to Erasure – to request the deletion of your personal data where there is no legal reason for us to continue its processing.
– Right to Restrict Processing – to request that we suspend processing your data under certain circumstances.
– Right to Data Portability – to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object – to object to processing based on our legitimate interests or for direct marketing purposes.
– Right Not to Be Discriminated Against – specifically under CCPA, you have the right to exercise your data rights without receiving discriminatory treatment.
To exercise any of these rights, please email your request to [email protected]. We will honor verified requests in accordance with applicable law.
6. Security Measures
We employ robust technical and organizational measures to ensure the security of your information. These include:
– Data encryption (both in transit and at rest)
– Access control policies for staff and service providers
– Firewalls and intrusion detection systems
– Regular security and privacy training for employees
– Routine backups and data recovery mechanisms
Despite our best efforts, no system is entirely immune to compromise. In the event of a security breach, we will notify affected users and relevant authorities as legally required.
7. International Transfers of Data
Our services may involve transfers of your personal data outside the European Economic Area (EEA) or your country of residence, including to service providers based in other jurisdictions. Where data is transferred internationally, we implement appropriate safeguards through:
– Standard Contractual Clauses approved by the European Commission
– Certification to privacy frameworks recognized as adequate under applicable data protection laws
– Binding corporate rules or equivalent legal mechanisms
8. Data Retention
We retain personal data only as long as necessary for the purposes set forth in this Policy and as required by law:
– Usage Data – retained up to 12 months for analytics and security
– Account Data – kept for the duration of your account and up to 6 years thereafter for legal compliance
– Profile Data – retained as long as your account remains active
– Communication Data – stored for up to 3 years for customer service quality and legal defense
– Technical Data – retained for up to 12 months
– Transaction Data – kept for up to 7 years for accounting and tax purposes
– Preference Data – maintained until you update or withdraw your consents
Upon expiration of retention periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to improve your experience on risingpulsereads.com. Types of cookies used include:
– Essential Cookies – required for site operation, e.g., login, shopping cart
– Functional Cookies – assist with personalization and remembering preferences
– Analytics Cookies – help us understand website traffic and usage patterns (e.g., Google Analytics)
– Performance Cookies – improve load times and ensure smooth functionality
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we offer users cookie consent banners and options to manage cookie settings. You can adjust your preferences at any time via your browser settings or through our Cookie Management tool on the site. You also have the right to withdraw consent or opt out of certain data uses, including targeted advertising.
11. Children’s Data Protection
Rising Pulse Reads does not knowingly collect personal information from children under the age of 13 without verifiable parental or guardian consent. If we become aware that we have inadvertently collected such data, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Substantive changes will be posted clearly on risingpulsereads.com and, where appropriate, we will notify registered users via the contact details provided.
13. Contact
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We are committed to ensuring your privacy rights are respected and to complying with all relevant data protection regulations.